Policy · Shipping
We take great care producing and packaging custom orders. Here's how we get product from our studio to your door.
Section 01
We ship nationwide across Australia, including all states and territories.
Section 02
Because items are custom-made, your order goes through a production phase before shipping:
Section 03
Shipping costs are calculated at checkout based on weight, dimensions, and destination.
| Service | Estimated delivery (after production) |
|---|---|
| Standard | 3–6 business days (metro) / 7–12 days (regional) |
| Express | 1–3 business days (metro) |
Note: Delivery timeframes are estimates provided by our carriers and are in addition to our production lead times.
Section 04
We partner with Australia Post and reputable local couriers (such as StarTrack or Aramex) to ensure reliable delivery.
Once your order is dispatched, you'll receive a shipping confirmation email containing your tracking number.
Please allow up to 24 hours for the tracking link to become active.
Section 05
We want your prints to arrive in gallery-quality condition.
Section 06
Please double-check your shipping address at checkout. If a parcel is returned to us due to an incorrect address provided by the customer, a redelivery fee may apply.
